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Program will not start after installation
Posted: Tue Dec 09, 2014 10:21 am
by Armis
I have just installed WebAnimator Plus, and after it is installed and starts up, it stops working. I have attached a screen dump of the error message.
Re: Program will not start after installation
Posted: Fri Dec 19, 2014 12:16 pm
by ICD
Hi Armis,
Please try to download the latest version of WebAnimator from the website. The error should be solved with this version.
Re: Program will not start after installation
Posted: Fri Dec 19, 2014 12:47 pm
by Armis
Hi,
I have just downloaded the trial version, and exactly the same error...
Re: Program will not start after installation
Posted: Mon Jan 05, 2015 10:21 am
by ICD
Hi Armis,
Ok - then send a log file to
logs@webanimator.com. We'll then take a closer look on it.
You find the log file at: C:\\users\USERNAME\AppData\Local\soft-evolution\WebAnimator Plus\Logfile.txt
Re: Program will not start after installation
Posted: Thu Mar 26, 2015 10:23 pm
by Per Jensen
I have just bought Webanimator version 2.0.4. Apart from det same message as shown from top of til subject, I do not get the Objects shown in the users guide.
I only get these objets:
Text
Image
Rectangle
Circle
Triangle and
Line
Kind regards
Per J
Re: Program will not start after installation
Posted: Fri Mar 27, 2015 8:48 am
by ICD
Hi Per,
It seems that you've bought the WebAnimator version. Video-, Sound- and Button objects are only part of the WebAnimator Plus version. If you want to use these functions, you need to purchases the upgrade package which is available here:
http://www.webanimator.com/buy/inwapup