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The program Webanimator Plus Pro has problems in work

Posted: Thu Dec 24, 2015 1:31 pm
by jaguar
Hello Constantly crashes the program and simply refuses to work almost as soon as you try to add a new form, a picture, a stick figure. After these steps, the program hangs and close it it is possible only through the task manager I have purchased Plus license with the latest updates installed on a machine with parameters Windows 10 x64 CPU AMD 3,6 Ghz RAM 8 Gb

Re: The program Webanimator Plus Pro has problems in work

Posted: Fri Feb 05, 2016 3:28 pm
by webanimator_admin
Hello,

if you encounter problems with the program please send the log file to us. Please send the log file to logs@webanimator.com. You can find the file at

C:\Users\[YOUR Windows User]\AppData\Local\soft-evolution\WebAnimator Plus\Logfile.txt

or at

C:\Users\[YOUR Windows User]\AppData\Local\soft-evolution\WebAnimator\Logfile.txt

Re: The program Webanimator Plus Pro has problems in work

Posted: Sun Feb 21, 2016 9:59 pm
by elyglz
Me too !
I just bought the program. I'm trying to see how it works.. but but it just keeps freezing
I've been trying to make a little rotation of a pic, and all I'm able to do is add the pic and once I choose the effect, and change the time.. it gets stucks.. not even able to save the proyect!

Re: The program Webanimator Plus Pro has problems in work

Posted: Wed Feb 24, 2016 6:49 pm
by ICD
Same here - please send the log file to us if you encounter the same problem.