The program Webanimator Plus Pro has problems in work

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jaguar
Posts: 2
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The program Webanimator Plus Pro has problems in work

Post by jaguar »

Hello Constantly crashes the program and simply refuses to work almost as soon as you try to add a new form, a picture, a stick figure. After these steps, the program hangs and close it it is possible only through the task manager I have purchased Plus license with the latest updates installed on a machine with parameters Windows 10 x64 CPU AMD 3,6 Ghz RAM 8 Gb
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NO WORKING PROGRAMMA WEBANIMATOR PLUS!!!
NO WORKING PROGRAMMA WEBANIMATOR PLUS!!!
No Work Programma.jpg (213.27 KiB) Viewed 4831 times

webanimator_admin
Site Admin
Posts: 35

Post by webanimator_admin »

Hello,

if you encounter problems with the program please send the log file to us. Please send the log file to logs@webanimator.com. You can find the file at

C:\Users\[YOUR Windows User]\AppData\Local\soft-evolution\WebAnimator Plus\Logfile.txt

or at

C:\Users\[YOUR Windows User]\AppData\Local\soft-evolution\WebAnimator\Logfile.txt

elyglz
Posts: 2

Post by elyglz »

Me too !
I just bought the program. I'm trying to see how it works.. but but it just keeps freezing
I've been trying to make a little rotation of a pic, and all I'm able to do is add the pic and once I choose the effect, and change the time.. it gets stucks.. not even able to save the proyect!

ICD
Posts: 200

Post by ICD »

Same here - please send the log file to us if you encounter the same problem.

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