Attivazione licenza fallisce

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Fabio Bevilacqua
Posts: 30

Attivazione licenza fallisce

Post by Fabio Bevilacqua »

Buongiorno Incomedia,
ho appena acquistato il programma insieme al template pack 1.
L'attivazione fallisce; allego ss:
reg_fail.jpg
reg_fail.jpg (56.51 KiB) Viewed 9007 times

ICC
Posts: 486

Post by ICC »

Buongiorno Fabio Bevilacqua,

Ti preghiamo di inviarci il file di log che trovi in C:\Users\[Nome Utente]\AppData\Local\soft-evolution\WebAnimator Plus\Logfile.txt con descrizione del problema a logs@webanimator.com

In questo modo puo essere analizzato il problema da te riscontrato.

Grazie mille!

Fabio Bevilacqua
Posts: 30

Post by Fabio Bevilacqua »

...eccolo...

18/09/2015 02:54:14
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg:
System.Runtime.Serialization.SerializationException: Impossibile caricare il tipo Animator.Lic.LicenseInput richiesto per la deserializzazione.
in System.Runtime.Serialization.ObjectManager.DoFixups()
in System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream)
in Animator.Lic.LicenseInput.Load()
----------------------------------------------------



18/09/2015 02:55:02
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------



18/09/2015 03:01:42
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg:
System.Runtime.Serialization.SerializationException: Impossibile caricare il tipo Animator.Lic.LicenseInput richiesto per la deserializzazione.
in System.Runtime.Serialization.ObjectManager.DoFixups()
in System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream)
in Animator.Lic.LicenseInput.Load()
----------------------------------------------------



18/09/2015 03:02:41
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------



18/09/2015 03:03:30
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------



18/09/2015 03:19:13
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg:
System.Runtime.Serialization.SerializationException: Impossibile caricare il tipo Animator.Lic.LicenseInput richiesto per la deserializzazione.
in System.Runtime.Serialization.ObjectManager.DoFixups()
in System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream)
in Animator.Lic.LicenseInput.Load()
----------------------------------------------------



18/09/2015 03:20:03
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------



18/09/2015 03:25:46
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg:
System.Runtime.Serialization.SerializationException: Impossibile caricare il tipo Animator.Lic.LicenseInput richiesto per la deserializzazione.
in System.Runtime.Serialization.ObjectManager.DoFixups()
in System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream)
in Animator.Lic.LicenseInput.Load()
----------------------------------------------------



18/09/2015 16:32:45
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg:
System.Runtime.Serialization.SerializationException: Impossibile caricare il tipo Animator.Lic.LicenseInput richiesto per la deserializzazione.
in System.Runtime.Serialization.ObjectManager.DoFixups()
in System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream)
in Animator.Lic.LicenseInput.Load()
----------------------------------------------------



18/09/2015 16:33:46
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------



18/09/2015 16:43:47
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg:
System.Runtime.Serialization.SerializationException: Impossibile caricare il tipo Animator.Lic.LicenseInput richiesto per la deserializzazione.
in System.Runtime.Serialization.ObjectManager.DoFixups()
in System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream)
in Animator.Lic.LicenseInput.Load()
----------------------------------------------------



18/09/2015 16:44:29
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------



18/09/2015 16:45:38
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------



18/09/2015 17:28:04
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg:
System.Runtime.Serialization.SerializationException: Impossibile caricare il tipo Animator.Lic.LicenseInput richiesto per la deserializzazione.
in System.Runtime.Serialization.ObjectManager.DoFixups()
in System.Runtime.Serialization.Formatters.Binary.ObjectReader.Deserialize(HeaderHandler handler, __BinaryParser serParser, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream, HeaderHandler handler, Boolean fCheck, Boolean isCrossAppDomain, IMethodCallMessage methodCallMessage)
in System.Runtime.Serialization.Formatters.Binary.BinaryFormatter.Deserialize(Stream serializationStream)
in Animator.Lic.LicenseInput.Load()
----------------------------------------------------



18/09/2015 17:29:02
WebAnimator Plus v2.1.0 it-IT
----------------------------------------------------
UserMsg: Registration failed

Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
System.UnauthorizedAccessException: Accesso al percorso 'C:\Users\Fabio\AppData\Local\soft-evolution\WebAnimator Plus\license' negato.
in System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
in System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)
in System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
in System.IO.FileStream..ctor(String path, FileMode mode)
in Animator.Lic.LicenseInput.Save()
in Animator.Windows.ActivateLicense.c647a50da122839945438e3e2caadc1ee()
in Animator.Windows.ActivateLicense.buttonOk_Click(Object sender, RoutedEventArgs e)
----------------------------------------------------


21/09/2015 09:38:08 - Loading project from C:\Users\Fabio\Documents\WebAnimator Progetto\pax.wap

ICC
Posts: 486

Post by ICC »

Buongiorno Fabio Bevilacqua,

Dovresti inviarlo a logs@webanimator.com cosi che possa essere analizzato dagli sviluppatori. Saranno loro poi a contattarti in merito.

Grazie mille!

Fabio Bevilacqua
Posts: 30

Post by Fabio Bevilacqua »

l'ho inviato

Fabio Bevilacqua
Posts: 30

Post by Fabio Bevilacqua »

Buongiorno Incomedia,
riporto qui la risposta ricevuta stamane dal team di soft-evolution:

"Dear Fabio Bevilaqua,

Thank you for sending the log file. The log only contains the information that a certain file can't be accessed but I can't see any reason. Also this is not a common error so sadly there's nothing I can do for you to help you with that problem. Please request a refund at info@webanimator.com if you still can't use WebAnimator.

Best regards

Christian Müller"

In verità io non desidero stornare l'acquisto, perché come dicevo in altro post il programma l'ho attivato ugualmente, ma ho dovuto fare ricorso ad un attivatore craccato reperito via P2P.
Sono solo io ad avere questo problema?

ICC
Posts: 486

Post by ICC »

Buongiorno Fabio Bevilacqua,

Sembra che sia un problema isolato. Potrebbe dipendere dai permessi di accesso alla cartella in Windows.
Gli sviluppatori sono informati sul problema e mi dispiace che non siano riusciti a fornirti una soluzione.

Grazie mille!

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