Error Activating Version 3

[viltoft]

As a registered user I have upgraded from version WebAnimator Plus 2 Plus to WebAnimator Plus 3.

Activating the program with the from CleverBridge received Productcode I get the following error: "The are no updateable licenses assigned to this email address".

I have used for both versions the same e-mail.

[ICR]

Hello viltoft,
i send you a private message.
Thank you.

[gert]

The same with me. I got the same message while validating. Why send a private message? Is is no secret the solution, I trust?

[jarek79]

Hello,

I have the same problem with activation.

Kind regards.

[ICR]

Hello jarek79 and gert,
i send you a private message with the solutions.
Thank you.