WebAnimator plus 3 not run

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Leszek Chmioelewski
Posts: 4

WebAnimator plus 3 not run

Post by Leszek Chmioelewski »

Hello
Yesterday I bought an update to the new version of Webanimator 3.0.
I updated from version 2.3.9.
The installation went smoothly but the program can not be started.
The displayed message is attached. I am asking for service help in solving this problem. Regards,. Leszek Ch.
Attachments
run error.png
run error.png (14.28 KiB) Viewed 3567 times

ICR
Posts: 235

Post by ICR »

Hello Leszek Chmioelewski,
Try reinstall the software and disable the antivirus and firewall and start the software as administrator.
Let me know.

Leszek Chmioelewski
Posts: 4

Post by Leszek Chmioelewski »

The program version 3.01 was uninstalled first. Then, as recommended, I turned off the firewall and antivirus (Eset Smart Security package).
The reinstallation ended with the same effect as before.
I still need help

ICR
Posts: 235

Post by ICR »

Hello Leszek Chmioelewski,
Try reinstall the software and delete the old intallation folder in programms and in : C:\Users\yourwindows username\AppData\Local\soft-evolution

Then reinstall the c++:
2010 - https://www.microsoft.com/it-it/downloa ... px?id=5555
2012 - https://www.microsoft.com/it-it/downloa ... x?id=30679
2013 - https://www.microsoft.com/it-it/downloa ... x?id=40784
2015 - https://www.microsoft.com/it-it/downloa ... x?id=48145

and install the Webanimator.

Let me know.

Leszek Chmioelewski
Posts: 4

Post by Leszek Chmioelewski »

OKAY. The last installation went correctly.The program can be run but unfortunately rejects the activation attempt. Displays the message "there are no updateable licenses assigned to this email address"By the way - at forum.webanimator.com I created an account with an error in the name and it can not be improved.My name is Leszek Chmielewski.Help is still needed :-)

esahc
Posts: 8
Location: Australia
Contact:

Post by esahc »

Leszek
Please open Task Manager and click on the startup tab.
If you can find a program called ControlCenter Launcher, please disable it and restart your PC, the problem should not re-appear.
Attachments
what it looks like
what it looks like
controlcenter.jpg (3.97 KiB) Viewed 3449 times

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