Hello, you need install the package in your pc. Then open the WebAnimator and in the Template Section in the top menu, you can see the Template pack 1. Let me know if you have trouble. **Google Translate: Hallo, Sie müssen das Paket in Ihrem PC installieren. Öffnen Sie dann den WebAnimator und im Vo...

Hello smitti,
can you attach the file of the animation that cause the error please? So i can verify.
Let me know.
Thank you.
**Google Translate:
Hallo smitti,
kannst du bitte die Datei der Animation anhängen, die den Fehler verursacht? Also kann ich das verifizieren.
Gib mir Bescheid.
Vielen Dank.

Hello,
i answers you about this in your another topic.
You can continue there. Thank you.
***Google Translate:
Hallo,
Ich antworte Ihnen in Ihrem anderen Thema darüber.
Sie können dort weitermachen. Vielen Dank.

Hello, thanks for contacting us. Can you attach screenshot of the video error? Try to see the animation in another browser. Perhaps in the browser the necessary plugins installed are missing. Try change video/animation format. Best Regards ***Google Translate: Hello, thanks for contacting us. Can yo...

Hello, thank you for the message, we're glad you liked the software. We are pleased that you have reported your idea that we will send to our development team. Animations in html format are the most compatible and visible to all users on the sites, it is the format that we recommend to use. I don't ...

Hello,
depend by the plugin for the audio. You can save the file and use a browser to hear the sound. Try change the format of the audio file and test again.
Thank you.

Hello lnava,
try to star by a empty banner and set the dimensions. Or edit the banner that you have created.
Sen me a screenshot of the setting so i can understand better.
Thank you.

Hello, i answers you in your other topic, for a best visualization you need use the 100% zoom or increase the resolution of your monitor. Thank you. ***Google Translate: Hallo, Ich beantworte Sie in Ihrem anderen Thema, für eine optimale Visualisierung benötigen Sie den 100% Zoom oder erhöhen Sie di...

Hello,
the program is compatible with the 100%, you need use this method for a correct visualization.
Thank you.
***Google Translate:
Hallo,
Das Programm ist kompatibel mit den 100%, Sie müssen diese Methode für eine korrekte Visualisierung verwenden.
Vielen Dank.

Hello Pedro,
I inform you that the email address has been changed correctly.
Thank you.